This Privacy Policy describes Sapphire Road LLC’s policies and procedures on the collection, use and disclosure of Your information when You respond to our advertisements and tells You about Your privacy rights and how the law protects You. We use Your Personal Data to contact and support you, as well as to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Company (referred to as “We”, “Us” or “Our”) refers to Sapphire Road LLC.
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the advertisement, website, or application.
• Service Provider means any natural or legal person who processes data on behalf of the Company.
• Usage Data refers to data collected automatically from the Service infrastructure.
• You means the individual accessing or using the Service.

Types of Data Collected

While using Our Service, We may ask You to provide personally identifiable information including but not limited to: first and last name, email address, phone number, location details such as your address, city or country, and any other data such as personal preferences or comments.

Opt-In for Marketing Text Messages

By submitting this form, I agree to receive marketing, informational text messages from Sapphire Road LLC regarding my inquiry, including appointment scheduling, property details, and follow-up communication. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance.

Use of Your Personal Data

The Company may use Personal Data to provide and maintain our Service, manage Your Account, contact You by email, telephone calls, or SMS regarding updates, provide You with news and special offers, manage Your requests, and for data analysis and improving our Service.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy and to comply with our legal obligations.

Transfer of Your Personal Data

Your information may be transferred to and maintained on computers located outside of Your state or country. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

Disclosure of Your Personal Data

The Company may disclose Your Personal Data if required by law or to protect and defend the rights or property of the Company, prevent wrongdoing, protect personal safety, or protect against legal liability.

Remarketing

Sapphire Road LLC may use 3rd party vendor re-marketing tracking cookies, including but not limited to the Google Adwords tracking cookie. We respect your privacy and are not collecting any identifiable information through the use of Google’s or any other 3rd party remarketing system.

Security of Your Personal Data

The security of Your Personal Data is important to Us. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect their data. If you believe we have, contact us at info@trueofferhomesfl.com for removal.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. Changes are effective when posted on this page. This Privacy Policy was last updated on 2025/04/23.

Your Rights Regarding Your Personal Data

You have certain rights regarding the Personal Data You provide to Sapphire Road LLC. Subject to applicable law, You may:

• Access Your Data — Request a copy of the Personal Data We hold about You, including how it has been used and shared.
• Correct Your Data — Request that We update or correct any inaccurate or incomplete Personal Data.
• Delete Your Data — Request that We delete the Personal Data We have collected from You, subject to certain legal exceptions (for example, where We are required to retain records for tax, real estate transaction, or legal compliance purposes).
• Withdraw Consent — Withdraw Your consent to Our processing of Your Personal Data at any time. Withdrawing consent will not affect the lawfulness of any processing conducted prior to the withdrawal.
• Opt Out of Marketing Communications — Unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any email We send. You may opt out of marketing text messages at any time by replying STOP to any message You receive from Us. For assistance, reply HELP. Opting out of marketing communications will not affect transactional or service-related messages, such as those regarding Your property inquiry or pending offer.
• Opt Out of Non-Marketing Texts — You may opt out of non-marketing text messages (such as fraud alerts and emergency notifications) at any time by replying STOP.
• Request Data Portability — Request a copy of Your Personal Data in a portable, machine-readable format where technically feasible.
• Lodge a Complaint — File a complaint with the appropriate data protection or consumer protection authority if You believe Your privacy rights have been violated.

Rights for Florida and Other U.S. State Residents

If You are a resident of Florida or another U.S. state with applicable consumer privacy laws, You may also have the right to:

• Confirm whether We are processing Your Personal Data;
• Opt out of the “sale” or “sharing” of Your Personal Data for targeted advertising purposes. Sapphire Road LLC does not sell Your Personal Data, and We do not share Your mobile phone number, SMS opt-in information, or text message consent with third parties for marketing or promotional purposes;
• Be free from discrimination for exercising any of these rights.

How to Exercise Your Rights

To exercise any of the rights described above, please contact Us at info@trueofferhomesfl.com with the subject line “Privacy Rights Request.” We will respond to verified requests within 45 days, as required by applicable law. We may need to verify Your identity before fulfilling Your request to protect Your Personal Data from unauthorized access.

Contact Us

If you have any questions about this Privacy Policy, contact us at info@trueofferhomesfl.com.